Aurora Spa operates Monday to Saturday from 10:00 am to 8:00 pm and is closed on Sundays.

We ask that you please reschedule or cancel before the beginning of your appointment. At Aurora Spa, we understand that life can be unpredictable, and plans may change. To provide the best service to all our guests, we kindly request that you provide us with at least 24 hours’ notice for the cancellation or rescheduling of any appointment. We appreciate your understanding as this policy allows us to manage our schedule efficiently and accommodate other guests. If you need to modify or cancel your appointment, please call us at 778-775-1872 or email us at auroraspaltd@gmail.com.

At Aurora Spa, we value your time and ours. If you arrive late, we will do our best to accommodate you but we cannot guarantee your appointment. Please arrive early to enjoy your full treatment time. Thank you for your understanding and commitment to punctuality.

We use high-quality, natural massage oil that is gentle on the skin and provides a relaxing experience. Our oil is chosen for it's soothing properties and ability to enhance the benefits of our massage therapies

At Aurora Spa, we want you to feel as comfortable as possible during your massage. We recommend wearing loose, comfortable clothing to your appointment. During the massage, you will be provided with a private room where you can undress to your comfort level. Our professional therapists are trained to drape towels or sheets over your body to ensure your privacy and comfort throughout the session. If you have any specific concerns or preferences, please feel free to discuss them with your therapist before the session begins.

During your massage treatment at Aurora Spa, we recommend arriving a few minutes early to relax and prepare for your session. Communicate any specific areas of tension or preferences with your therapist before the massage begins. During the massage, you can relax and enjoy the process. If you experience any discomfort or need adjustments, feel free to let your therapist know. After the massage, take your time getting up and follow any aftercare advice provided to maintain the benefits of your treatment. At Aurora Spa, we provide professional massage services only to support your relaxation and wellness. We kindly ask all clients to respect our standards. Thank you for helping us maintain a safe, respectful, and welcoming environment for everyone.

At Aurora Spa, we use premium, natural skincare products for our facials to ensure the best results for your skin. Our skincare line includes Eminence Organic products, known for their organic and biodynamic ingredients that are gentle yet effective. These products are carefully selected to match different skin types and needs, ensuring that every client receives a personalized and effective treatment. Whether you have sensitive, dry, oily, or combination skin, our professional team will tailor the products used in your facial to provide you with a rejuvenating and soothing experience that promotes natural, healthy, and inner tranquility.

During a facial treatment at Aurora Spa, you can expect a comprehensive and relaxing experience designed to rejuvenate your skin and promote overall well-being. Our professional estheticians will begin with a thorough skin analysis to determine your skin type and any specific concerns. The treatment typically includes cleansing, exfoliation, extraction (if needed), and a customized mask. We use premium, natural skincare products to ensure the best results. The facial also includes a soothing massage of the face, neck, and shoulders to enhance relaxation. Throughout the treatment, our estheticians will provide personalized advice on skincare routines and products to maintain the benefits of your facial. You will leave feeling refreshed, with glowing and healthier-looking skin.